Japan Post

Japan Post upgrades customer service technology, downgrades it soon after

Although offering up high-tech features and services to their customers seems like an obviously good idea, businesses must always be wary of alienating the less technologically inclined. Such is the case with Japan Post (JP) who once had to come up with a low-tech solution to a high-tech problem.

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Mail addressed to “man who wears a red cap and sells The Big Issue on the street” gets delivered!

It’s common knowledge that in order to mail something, you’ll need to know the name and rough address of the recipient, even if you’re lacking a couple of minor details. But what if, let’s say, the intended mailing destination is not in a building, but on some random corner of a street? Chances are, your mail is going to be left undelivered. Unless, it seems, you live in Japan!

Japan Post’s dedicated workers successfully delivered mail to someone whose location was “on the street”, leaving Japanese netizens in awe of their dedication and skill! But how did they do it?

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Japan Post assembles motorcycle gang to deliver New Year’s cards

As you might expect, people in Japan don’t send out Christmas cards. When you’re spending the month of December preparing for the 25th, the most romantic day of the year in Japan, who has the time to write cards for a foreign holiday? Instead, people from Sapporo to Naha send nengajyo, traditional New Year’s postcards. When every single card is guaranteed to be delivered on the first of the year (if sent out by December 25), the post office has to get serious. What better way than with an army of motorcycle-riding postal workers?

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Japan Post provides sample letters for marriage proposals and other personal messages

The Internet is full of sample sentences and letter structures to use when writing business mail, cover letters, or press releases. They’re an invaluable resource if you wish to be taken seriously, especially when you’re not used to writing letters for professional purposes.

Now, the Japan Post is extending their helpful how-to section to include more than just business examples. They’ve got sections for season’s greetings, ceremonial matters (such as invitations and notifications), and even personal letters! Apparently, the art of letter writing is so lost on Japanese people that they require a standard format to follow for the confidence of writing to one another. There are 19 categories outlined in the personal letters section, including advice, requests, and even marriage proposals! It’s like Japan has been taken back to the days of passing notes in middle school! “Do you like me? Check yes, no, or explain your decision using the standard letter format outlined by the Japan Post.” Read More

Can a Courier Carry Carrier Pigeons Cased in Cardboard?

A widespread discussion was ignited among Twitter users of Japan recently over the act of delivering pigeons through delivery services such as Yu-Pack, the courier of the Japanese post office. It started – as these things often do – with an award-winning manga writer taking a hike through the mountains.

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