service

This set of stairs at Kitakata Station really cares

When it comes to going up and down in life, stairs really seem to be the most inconsiderate. Rather than carrying you along like your friends the escalator or elevator, stairs just seem to lay there without moving an inch to help you.

Even in Japan where politeness is a way of life, the stairs still just sit there waiting for us to do all the heavy lifting. All except a few flights of extremely well-mannered stairs located in Kitakata Station in Fukushima Prefecture. While they don’t physically help you to go up, they do still have power… the power to move you.

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Toy maker offers new toy storage and safekeeping service so you can buy more toys

Bandai is giving otaku (especially of the fourth category) all over Japan yet another reason to be grateful. The mother of all toy, video game and anime distributors is introducing their new figure storage service. That’s right, if your living space looks like an anime convention storage locker, Bandai’s got your back.

For a small monthly fee, you can now store your goodies by the box, which means you no longer have to sleep with your beloved figures in your bed—that is, unless, you choose to.

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“Skippers”, “Ghosts” and “Idol Time”: The secret language of Japanese hotel staff

During my high school years, I worked in a supermarket, where an announcement over the loudspeaker system for “Code 19″ always meant it was time to head to the staffroom for a cup of tea. Just like my clever supervisor, many service industry workers have developed their own set of code words that they use to communicate without letting the customers know too much about what’s really going on.

But thanks to this list of the secret keywords used by hotel staff in Japan, next time you’re in a Japanese hotel you can prick up your ears and listen out for any exciting gossip going on amongst the employees! Just for fun, have a look at this list first and see if you can guess what they mean. What would obake, nō-shō, aidoru taimu, chirashi, donden, and sukippā mean in a hotel context? 

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12 tales of true hospitality from Japanese hotels and inns

Japan takes customer service very seriously, something that’s easy to see when even convenience store clerks are so dedicated to their job they’ll ask if you want your hot and cold purchases bagged separately, or else build a protective barrier between them. Hospitality standards are no joke, either, as illustrated by the tasks traditional innkeepers are expected to perform, such as carrying the dishes and utensils for full-course meals into and out of guests’ rooms.

It’s no surprise, then, that travelers in Japan have plenty of stories to tell about attentive inns and hotels, such as the 12 below from an online survey by web portal My Navi Woman in Japan.

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5 reasons Japanese convenience stores rock

You have probably noticed that we here at RocketNews24 are huge fans of Japanese convenience stores. And if you have ever lived in or visited Japan, odds are you too came to love these amazing places. But what exactly makes Japanese convenience stores so different and special compared to those overseas? Click below to see five reasons why we think these “conbini” totally live up to the hype! 

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Japan Airlines offers free guitar boxes to ease travelling musicians’ worries

Taking a flight with a musical instrument can be nerve-racking. There are a number of ways for your precious gear to be damaged, be it by air pressure and temperature changes, or the risk of it being manhandled or even lost by unbaggage handlers.

Flying with a guitar can be especially daring as they can sometimes be too big for carry-on baggage and often require DIY protection methods like loosening the strings and wrapping a T-shirt around the head. Thankfully, Japan Airlines (JAL) has heard these worries and responded by lending out a protective case for your beloved acoustic or electric.

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Mos Burger Chimes in on McDonald’s 60 Second Service, Reminds People How Fast Mos Burger Ain’t

The January long promotional even Enjoy! 60 Second Service at Japanese McDonald’s franchises has been making waves all over the nation’s fast food consciousness.  Although a lot of negative stories have emerged over possibly being too fast or pushing the workers too much, it’s still tempting to get into the idea of ultra-fast food.

Rival Japanese burger chain Mos Burger might be feeling the heat this month as well.  One outlet in particular released a statement in front of their store explaining the virtues their considerably slower service.

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